DISCOUNTS

Do you offer discounts?

Yes, on occasion, WishGarden offers discounts to shop on the site. The best way to stay informed of promotions we're running is to subscribe to our weekly email newsletter. You can subscribe to our email here; unsubscribe anytime.

Why isn't my discount code working?

The discount code you received may not be working for a couple reasons. (1) The code may have expired. (2) You didn't meet the requirements of the discount code. For example, some discount codes are triggered when you have $50 or more in your shopping basket.

SHIPPING

How do you ship your products?

We use USPS Priority Mail. Orders will typically arrive within 3-5 days on orders placed before 11am MST Mon-Fri.

Where do you ship?

We currently ship to the U.S. and Canada. For orders shipping to Canada, please call us at (303)-516-1803 to place your order

Do you offer expedited shipping?

We do not currently offer expedited shipping on our site. If you would like an order expedited, please call us at (303) 516-1803 to place your order with one of our certified herbalists.

USAGE

Can I give adult formulas to kids?

For children under 12: in some cases, yes - in the proper amount. However, we recommend you stick to the children's products as these have been formulated specifically with kids in mind. Consult an herbal or natural therapies practitioner before giving any adult formulas to children. Children 12 years and older can take adult formulas.

Should I take your formulas under the tongue?

While it is true that the area under our tongues is highly absorbable, we do not recommend placing our products under the tongue, as the alcohol content can be irritating to this sensitive area. It is not necessary for the formulas to be effective.

What does "as needed" mean on the label?

We are all unique and herbs can work differently for different people. The usage instructions on the label are written to be applicable to a general population. However, that doesn't mean they are optimum for you and the discomforts you are experiencing. "As needed" means you should take the amount listed at a needed frequency until you feel the desired effect.

Can I mix two or more formulas, or take them together?

Many people enjoy mixing combinations; however, those with a complicated medical history or on prescription drugs should consult their natural therapies practitioner.

Will I still get the same effect if I put the extract in another liquid (juice, tea, etc.)?

Yes for most formulas diluting them in common drinks can improve taste, and will not compromise the formula's effect. Just use the recommended amount, and repeat if necessary for full effect. Please note that to receive the full effect of bitters, you must taste them and dilution is not recommended.

Can diabetics take glycerin?

Yes. Glycerin is also called glycerol and is a plant-based substance that is molecularly similar to alcohol. It belongs to the family of sugar alcohols, such as malitol, sorbitol, and xylitol, considered safe for diabetics.

Are there any formulas that I should not mix?

We recommend that you avoid using the adult formulas while pregnant or breastfeeding unless advised to do so by your natural therapies practitioner.

How do you use a pump top?

The pump tops were designed to make it easy to take your extracts on the go: you simply pump them directly into your mouth or add to juice or water. Each pump is equivalent to approximately half a dropper.

How do you use a Jigger cup?

The jigger cups were designed to make taking your formula(s) of choice convenient. One dropperful is approximately 1 mL; therefore the 3 mL mark on the jigger cup is approximately equivalent to 3 droppersful. Jiggers are also great for refilling smaller bottles.

I'm on a gluten-free diet. Are there any formulas that I should avoid?

None of our formulas contain gluten. The pure Italian wheat-based grain alcohol we use leaves all gluten behind when distilled, and comes with a gluten-free test certificate.

EFFICACY

How do herbal extracts compare to tablets or capsules?

Most capsules either contain powdered, dry herbs, or a tiny bit of liquid extract (gel caps). Tablets are powdered herbs held together by pressure and other chemicals. The beauty of liquid extracts, or "tinctures," is that they absorb quickly and the body receives the full benefit of the plant in a very bio-available solution.

How do liquid extracts differ from essential oils or homeopathics?

Liquid extracts are made with whole herbs in their natural form combined with alcohol and water, allowing for the extraction of a whole mosaic of plant constituents. Essential oils are concentrated extracts using a steam distillation process. Homeopathic remedies are diluted to such a degree that no detectable amount of the herb actually remains in the finished product.

How long will it take for the formula to have an effect?

Many of our common symptom-soothing formulas are designed to take effect within 5-10 minutes if used properly. To get these fast-acting results, we recommend 3-4 droppersful, or 6-8 pumps, per use to start. Note that some of our formulas are tonics and are meant to work over longer periods of time.

PRODUCT DETAILS

What type of alcohol do you use in your products? Is it gluten-free?

We use a certified organic alcohol from Italy and it is certified gluten-free. As alcohol does not contain protein in the finished product, it cannot contain gluten.

Why are you using Osha? Isn't it endangered?

Osha is not endangered but it is at-risk. We've reduced our osha root use by reformulating a number of formulas. All of our products containing osha root are made with sustainable certified organic osha root.

Where do your herbs come from?

We get our herbs from various sources. Most are grown or wild harvested in the United States and Europe. We do also receive a handful from Asia (all organic). All of our vendors must go through a rigorous in-house verification process to be approved.

How do we test the herbs we receive and use?

Our vendors must prove that their herbs are properly tested for microbial counts and properly identified to genus and species. Our QC team will personally test each batch of herb organoleptically (sight, smell, taste) and microscopically as needed. Our QC team includes a botanist and a clinical herbalist.

Are your products organic?

We source organic raw ingredients whenever possible, including any cultivated herbs used and the alcohol in the tinctures. Many of our raw herbs are also wildcrafted. Most of our Bodycare products are USDA certified organic.

Are your products non-GMO?

Yes, we make a point to ensure that our raw ingredients are GMO-free. Most of the herbs we use are not at risk of being GMO. For ingredients that are at risk, they are almost always certified organic. However, our products do not currently have Non-GMO Verification or any other non-GMO certification.

Why is there 190 proof alcohol in your formulas?

Alcohol is a sustainable and body-friendly extracting medium. It effectively releases the active constituents from coarse plant material and prevents the product from spoiling. WishGarden has developed a proprietary process that uses alcohol to maximum benefit during the extracting phase, while minimizing it in the finished product.

I'm a recovering alcoholic. Is it safe for me to take your product?

We do not recommend alcohol extracts for those recovering from alcohol addiction. We recommend that water extracts such as teas and infusions, or powdered herb capsules be used instead.

Are your products Kosher?

While some of our ingredients are kosher, we are not a certified kosher facility. We receive raw materials from various suppliers.

Is your glycerin sustainable?

Yes, we take sustainability seriously. All of our organic vegetable glycerin is non-palm derived. We carefully select and test various suppliers to meet our high standards.

Are there common allergens in your products, such as nuts, dairy, soy and corn?

Our products are soy, gluten and dairy free. Most of our products are also free of corn. The exception would be any formulas that contain cornsilk, including Urinary Strength, Growing Pains for Kids, and Kidney Strength.

PREGNANCY + POSTPARTUM

What formulas can I take while breastfeeding?

WishGarden's Pregnancy formulas are the products of choice while nursing. We suggest you consult a natural therapies practitioner before taking any other formulas.

Is it okay to take multiple formulas while breastfeeding?

It is okay to take more than one of the pregnancy and lactation formulas at the same time while breastfeeding.

Why does WishGarden use alcohol in children and pregnancy formulas?

Using a small amount of alcohol in the Pregnancy and Children's lines was a conscious decision. It enables us to keep the strength and efficaciousness of the formula intact but is also gentle and appropriate for women and children. WishGarden's finished extract contains a minimal amount of alcohol per serving, similar to what is found in kombucha and ripe bananas.

ABOUT US

What is WishGarden's sustainability policy?

We make herbal remedies from a love of the plants and the earth and sustainability is very important to us. We only source organic and ethically wildcrafted herbs. Each of our suppliers must go through an extensive screening process and meet our high standards for both sustainability and quality.

Does WishGarden have an affiliate program?

Yes! You can sign up at our affiliate program page.

Does WishGarden have an influencer or ambassador program?

Yes! You can sign up at our influencer and ambassador program page.

Can I buy wholesale on the website?

Once approved as a Wholesale Account, you can order on the wholesale page. To apply for a wholesale account, please fill out the form at wholesale.wishgardenherbs.com.

Do you offer subscriptions / Auto-Ship?

Yes, most of our products have a subscription option. Be sure to choose the "Subscribe & Save 10%" option to subscribe.

Can I apply discounts when I enroll to Auto-Ship or can I apply additional discounts / promotions during my enrollment?

Yes. Most promotions, discount codes or limited time offerings can be combined with Auto-Ship Subscriptions. However, unless otherwise specified, the discount applies to the initial subscription shipment only.

Is your Auto-Ship Subscription offering a long term obligation?

No, you have control over how long you'd like to subscribe to WishGarden products. You also have control over how frequently you receive the products.